Lead content designer supporting a robust design team of 15 designers. Responsible for content across data infrastructure and growth. With a host of projects from billing, to integrations, developer and partner experience, account management, adoption, free to paid, onboarding, and more.

Led the end-to-end design and development of a custom content design system, creating a scalable framework that standardized language and established content design as a critical discipline at Klaviyo. Helped interview and grow the team while also mentoring fellowing content designers.

Worked as a UX Writer within the Design Systems team to create content guidelines across all of ADP's products. Primary responsibilities include drafting, editing, and updating platform content. Creating clear content guidelines including but not limited to: new feature and product releases, page descriptions, error messages, nomenclature, inclusive language, and information architecture. Provided a clear content strategy for the product as a whole.

Worked as a technical writer within the Product and Design team to create content for Namely's HCM, Payroll, Benefits, & Mobile Platforms. Primary responsibilities involve drafting, editing, and updating platform content. Including, but not limited to: new feature and product releases, page descriptions, error messages, taxonomy, information architecture, as well as providing content strategy for the product as a whole.